Privacy Policy

1. Introduction

Commerci ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at commerci.com.au and when you engage with our sourcing and supply services. Please read this policy carefully.

2. Information We Collect

We may collect the following types of information:

• Contact and identity information: Name, email address, phone number, company name, job title, and similar details you provide when enquiring or engaging our services.
• Business and project information: Details about your sourcing requirements, product types, volumes, timelines, and other information relevant to providing sourcing and supply services.
• Technical and usage information: When you visit our website, we may collect your IP address, browser type, device information, and how you use our site (e.g. pages visited). We may use cookies and similar technologies for this purpose.
• Communications: Records of correspondence with you, including emails and contact form submissions.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our sourcing and supply services.
• Communicate with you about projects, suppliers, and related matters.
• Improve our website, services, and customer experience.
• Comply with legal and regulatory obligations.
• Send you relevant updates about our services where you have agreed or where we have a legitimate interest, and where permitted by law.

4. Disclosure of Information

We may share your information with trusted service providers who assist us in operating our business (e.g. hosting, email delivery, analytics), subject to confidentiality obligations. We may also disclose information where required by law, to protect our rights, or in connection with a business sale or merger. We do not sell your personal information to third parties.

5. Data Security and Retention

We take reasonable steps to protect your information from unauthorised access, loss, or misuse. We retain your information for as long as necessary to provide our services, fulfil the purposes described in this policy, and comply with legal obligations.

6. Your Rights (Australia)

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you may have rights to access, correct, or request deletion of your personal information. You may also have the right to complain to the Office of the Australian Information Commissioner (OAIC). To exercise these rights or ask questions about your data, contact us at hello@commerci.com.au.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and analyse usage. You can adjust your browser settings to refuse or limit cookies; some features of the site may not work as intended if you do so.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will be revised when changes are made. We encourage you to review this page periodically.

9. Contact Us

For any questions about this Privacy Policy or our handling of your information, please contact us at hello@commerci.com.au.